Terms & Conditions

1. Interpretation

“Dollypedia PLT” also known as Dollypedia and or www.dollypedia.com 

“Dollypedia Terms and Conditions” means these Terms and Conditions of Services and Sale and all other terms and conditions and policies pertaining to the use of the Website or Platform and or the Services;

“Platform” means www.dollypedia.com website. 

“Services” means the use of any services, videos, e-book, information and functions made available by Dollypedia at the Website or Platform;

“Buyer or Customer or You” means the person who purchased or subscribed or User of the Services;

“Writing” includes electronic mail, facsimile transmission and any comparable means of communication.

2. Basis of the Services 

2.1 Any Services made available on the Platform in connection with the supply of Services, including videos, e-book, photographs, appearance, performance, dimensions, information, consumption of operating resources, or any information disclosed by the Platform are not obligatory and for learning purposes only. In entering into or subscribing or purchasing any of the Services, the Customer acknowledges that it does not rely on and waives any claim based on any such representations or information so provided.

2.2 The Website or Platform and Services offer health, fitness, wellness and nutrition related advise, suggestions and information, but are designed for informational learning purposes only. You as the Customer should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis or treatment. If you have any concerns or questions about your health or the content on the Website or Platform or Services, you should always consult with a physician or other health-care professional. Do not disregard, avoid or delay obtaining medical or health related advice from your health-care professional because of something you may have read or viewed on the Website or Platform or through the Services. The use of any information provided on the Website or Platform or through the services is solely at your own risk. 

2.3 Nothing stated or posted on the Website or Platform or any Services is intended to be or endorsed, and must not be taken to be, the practice of medicine or treatments or prescriptions and no assurance can be given that the information contained in the Website or Platform or the Services will always include the most recent findings or developments with respect to the particular Content, topics, videos and material. 

2.2 Any representation or content or information or other error or omission in any of it’s Services, or other documents issued by Dollypedia in its Platform or any other medium of communication whether via print or digital shall be subject to correction without any liability on the part of Dollypedia. 

3. Price

3.1 The price of the Services shall be the price stated on the Platform at the time which the Customer purchases, places and completes the order on the Platform. The price includes any applicable sales and services tax, value added tax or similar tax which the Customer shall be liable to pay to Dollypedia in addition to the price. 

4. Terms of Payment

4.1 The Customer shall be entitled to make payment for the Services using the various payment methods made available on the Platform. When Customer places an order on the Website or Platform, actual payment shall be only charged upon acceptance of Customer’s order.  

4.2 The terms and conditions applicable to each type of payment, as prescribed by Dollypedia on the Website or Platform, shall be applicable to the Services. The payment methods may also be subject to the following terms:-

4.2.1 Credit Card

Credit card payment option is available for all Customers. Dollypedia accepts all Visa and MasterCards credit cards and is 3D Secure enabled, which is verified by Visa and secured by MasterCard. All credit card information of Customers are protected by industry leading encryption standards. Please note that additional charges may be incurred if Customer is using a non-Malaysian issued card due to foreign exchange rates.

4.2.2 Debit Cards

Dollypedia accepts all Malaysian and Foreign Visa and MasterCard debit cards, subject to bank availability. All debit card numbers shall be protected by industry leading encryption standards.

4.2.3 Online Banking

By choosing this payment method, the Customer shall transfer the amount of the total purchase price for the Services purchased by the Customer to a Dollypedia account (including any applicable taxes, fees and costs). The transaction must be payable in Ringgit Malaysia or any other currency chosen or available or preferred by the Customer. Dollypedia, in its sole discretion, may refuse this payment option service to anyone or any Customer without notice for any reason whatsoever at any time.

5. Return or Refund Policy 

5.1 The Customer hereby agrees and accepts that there is strictly no returns or refunds will be accommodated or accepted. The Customer is fully aware of it’s purchases of the Services and its cost or content and is aware that Dollypedia has not indicated anywhere neither promised any trials, returns or refunds during the purchase. For any dissatisfaction, the customer shall write officially to Dollypedia at support@dollypedia.com specifying full details of their dissatisfaction and this however do not guarantee any returns or refunds.

6. Warranties and Remedies

6.1 Subject as expressly provided in these Conditions, all other warranties conditions or terms, including those implied by statute or common law, are excluded to the fullest extent permitted by law. Subject to this Clause of these Conditions, Dollypedia warrants that the Services will correspond with it’s content, production and any information or specification at the time of purchase, and agrees to remedy any non-conformity therein for a period of thirty (30) days commencing from the date of purchase or deemed to be delivered digitally. Dollypedia binds itself only to deliver it’s Services in accordance with the general description under which they were sold, whether or not any special or particular description shall have been given or shall be implied by law. Dollypedia is not liable neither does not give any warranty as to the quality of its Services. Dollypedia shall be under no liability for the following measures and actions taken by the Customer or any third parties.  

7. Liability

7.1 In no event shall Dollypedia be liable for loss of profit or goodwill, loss of production or revenue or any type of special indirect or consequential loss whatsoever, including loss or damage suffered by the Customer as a result of it’s action. 

7.2 Dollypedia is not liable for any loss damage or liability of any kind suffered by the Customer or any third party directly or indirectly caused by its Services as the Customer shall indemnify Dollypedia against any or each loss liability and cost arising out of such claims.

8. General

8.1 Dollypedia shall not be liable for non-performance, error, interruption or delay in the performance of its obligations under these Conditions which is beyond Dollypedia’s reasonable control.

8.2 Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed, to its registered office or principal place of business as stipulated in the Website or Platform. 

8.3 No waiver by Dollypedia of any breach of the Contract by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision. Further, Dollypedia’s failure to enforce these Conditions shall not constitute a waiver of these terms, and such failure shall not affect the right later to enforce these Conditions.

8.4 The Contract shall be governed by the laws of Malaysia and the Customer agrees to submit to the non-exclusive jurisdiction of the Courts in Malaysia. 

8.5 Dollypedia reserves the right to delegate or subcontract the performance of any of its Services or functions in connection with the performance of its obligations under these Conditions and reserves the right to use any service providers, subcontractors and/or agents on such terms as Dollypedia deems appropriate.